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US CA Pleasanton |
In Store Banking Assistant Manager |
East West Bank | 7/18 | |
| Details: Reports to: Branch ManagerSummary: Supervises the operations, personnel, sales and services functions of a branch under the general guidance of the Branch Manager. May function as Branch Manager in his/her absence. Assist and support the Branch Manager in leading a team to meet and exceed goals.Job Requirements:� Associate�s degree (A.A.) or equivalent and minimum 2-3 years previous branch management experience; or equivalent combination of education and experience 4-6 years of branch management experience in a financial institution.� Supervise and coach employees throughout the branch. Responsible for the overall directions, coordination, and evaluation of branch activities.� Develop and maintain customer and community relationships� Ability to read and interpret documents such as safety rules, operations and maintenance instructions, and procedure manual. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.� Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.� Life, health, and series 6 & 63 licenses preferred.� Maintain workforce stability, through creating a supportive environment for employees and resolving grievances.� Must have demonstrated social skills, excellent communications (verbal, nonverbal and written) skills, be self-sufficient, able to adjust to flexible hours and the ability to sell products and services. Speak fluent English, Mandarin/Cantonese.Specific Job Functions:� Consistently demonstrates East West Bank�s customer service standards.� Ability to perform all Customer Service Supervisors (CSS) duties� Routinely work with customers to build relationships and uncover and satisfy the customer�s financial needs.� Supervise and observe employees in actions; provide both formal and informal coaching, including branch cross-selling activities.� Assist in the recruitment, hiring, training, retention and development of branch staff.� Determine performance appraisal and ratings, deliver performance reviews to subordinates, and recommend merit increase amounts for all direct reports.� Enforce compliance to audit and internal control policies� Complete monthly and quarterly certifications.� Investigate and resolves technical operating problems, as appropriate� Perform related operational, sales and administrative functions as directed by the Branch Manager� Adhere to and enforce all branch policies, procedures, and compliance regulations including but not limited to anti-money laundering, US Patriot Act, Bank Secrecy Act, OFAC, fraud protection, security procedures, and privacy and confidentiality requirements.� Complete all required regulatory and compliance training and apply what is taught in day-to-day activities.� Participate in branch, bank-wide, divisional, and regional meetings.� Perform any and all other additional duties as may be assigned. | ||||
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US CA Lodi |
Banking Center Manager / Retail Banking |
BBVA Compass | $50,000 - $65,000/Year | 7/15 |
| Details: Banking Retail Executive (Bank Manager) / Retail Banking Description: Responsible for management and coaching of the sales, service and operational activities of banking center personnel. Maintains an exceptional level of customer service while maximizing sales in deposits, loans and investment product sales inside and outside the assigned portfolio. Monitoring and maintaining profits and losses for the banking center by building and retaining relationships with all customers. Ensuring all aspects of bank operations are in compliance with all applicable state and Federal laws, regulations and bank policies and procedures. RESPONSIBILITIES: Responsible in leading a branch team in goal setting, sales management, and sales productivity. Responsible for maximizing the profitability of the branch. Develop annual branch marketing, sales and financial plans with the DRE to obtain branch goals. Conduct weekly sales meeting and daily huddles with all sales staff. Manage a customer portfolio of top 100 consumer and 50 business clients. Ensure Branch Associates are cross-trained for branch sales referrals. Responsible for all branch management reporting as required. Refer existing and prospective customers to other banking sales personnel and loan specialists to cross sell relationship and offer specialty bank products. Manage the process of redirecting customers into appropriate alternative delivery channels. Manage all aspects of the retail branch operations and personnel. Responsible for managing an exceptional customer experience consistent with BBVA Compass standards. Review NSF activity on daily basis with ABM. Communicate changes in bank regulations, state and Federal laws, policies and procedures to branch personnel. Responsible for all branch audit, facilities management and security issues. Become a leader in their community and be involved in community events/organizations. . | ||||
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US CA Tracy |
Software Engineer, Banking Solutions |
Select Staffing | $70,000/Year | 7/7 |
| Details: Software Engineer, Banking SolutionsSummary: We are looking for a Software Engineer to join our Financial Transaction Architecture team. You’ll be instrumental in developing and maintaining financial transaction software with one of our banking partners providing our customers with the seamless financial processing that they have experienced over the past 35 years. Your initial responsibility will be driving the design, development and integration of a banking system that interfaces with our existing software. You will partner with cross functional leaders and team members in the delivery of this system, as well our banking counterparts. The role requires managing timely deliverables with strong communication and cross functional partnering skills with the ability to gain shared vision on challenging decisions which impact various offerings. Candidates must be comfortable working in a fast paced environment. This position is based in Tracy, CA.  Primary Responsibilities: Partner with team members in creating and implementing a strategic solution; Collaborate with other team members to ensure a unified solution across banking partners; Coordinate efforts with Product Development for integration with front-end and back-end services; Leverage skills and a knowledge of internal and external technology to influence business and product strategies; Design and code technical solutions as identified by supervisor and management; Develop and maintain relationship with the banking counterpart; Interpret bank specification documentation, and implement within existing architecture; Communicate and enforce coding standards; Perform complete testing of applications: unit, system and acceptance testing and report results; Maintain and enhance existing programs, and suggest improvements to supervisor and management; Write and maintain programming documentation; Maintain confidentiality with regard to sensitive data being processed, stored and/or accessed; Document programming issues and resolutions for future reference; and Other duties as assigned.  Knowledge and Skill Requirements: Bachelor’s Degree in Computer Science or related experience; Experience in development of banking/financial transaction processing solutions; Experience in end-to-end development lifecycle and post-launch production support; SOAP, XML, .NET, OOP, COBOL, Java and SQL; Experience with Windows OS, Linux and Unix systems; Strong attention to detail; Ability to work additional hours as needed; Self motivated, detail-oriented and organized; Respond proactively to training, technical support and customer service needs in line with provided guidelines; Ability to work in a team environment, as well as independently; and Strong verbal and written communication skills to both technical and non-technical audiences. Salary: $70,000 annually. | ||||
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